Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact our customer service. This includes:

• Personal identification information (name, address, phone number, email)
• Financial information (account numbers, transaction history, income)
• Government-issued identification numbers (Social Security number, driver's license)
• Employment information for account verification
• Device information and usage data when you use our services

We use the information we collect to:

• Provide, maintain, and improve our banking services
• Process transactions and send related information
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Communicate with you about your account and our services
• Develop new products and services

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• For legal compliance and law enforcement purposes
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL encryption for all data transmissions
• Multi-factor authentication for account access
• Regular security assessments and monitoring
• Secure data centers with restricted access
• Employee training on data privacy and security

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of certain communications
• Request a copy of your personal information
• File a complaint with relevant authorities

We use cookies and similar tracking technologies to enhance your experience on our website and mobile applications. These technologies help us:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertisements
• Detect and prevent fraud

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods depend on the type of information and the purpose for which it was collected.

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our privacy practices, please contact us: